Sentiment analysis helps you understand customers’ opinions and experiences across various channels.
If you wish to learn more about the sentiment, please check this article.
You can classify each mention with positive, neutral, or negative labels in the feed.
After you give labels to specific mentions, Mediatoolkit is going to generate an automatic sentiment report.
In the Reports, you can find a pie chart showing Sentiment distribution, trendline on Positive, Neutral or Negative Sentiment per day, and also bar charts showing data on Sentiment per query and Sentiment per source.
If you want to know more about Sentiment analysis, check out our blog All You Need to Know About Brand Sentiment Analysis.