If you're having issues with the tool, please contact our Customer Support team through the chat button in the tool, so they can help you resolve them.

Mediatoolkit subscription plans without a commitment

If you still wish to cancel your subscription, please follow these steps:

  • Settings > Payment Settings > Cancel Subscription

Mediatoolkit subscription plans with a commitment

Canceling a subscription with a commitment earlier than 15 days before your annual subscription ends means you will be fully charged for the remaining subscription time.

There are also no refunds or credits for partial service use or the time left in your subscription if you cancel an annual subscription.

More information can be found in our Terms of Service under “Termination of contract and refunds, compensation policy”.

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