Alerts are real-time notifications that alert you every time a new mention appears online. To set up alerts in Mediatoolkit, go to the Alerts section in the toolbar.
A new window will appear, where you can create an alert by clicking on Add new alert.
As you can notice, the alerts setup is quite similar to the digest setup.
1. In this step, choose the folder or a query you want to set up alerts for.
2. The next step is to choose whether you want to receive alerts on your email, Slack*, as an HTTP post at a specific site (you need to add the URL link of the page) or through your mobile app.
*if you haven’t set it up already, integrate your Slack account with your Mediatoolkit account to use this option
3. If you want to silence your alerts, you can choose to silence them at a specific time of day, some days of the week or select a custom time that suits you. For example, if you don’t want to receive alerts during work hours, you can set that up by clicking on At the specific time of day.
4. In this step, you can choose some additional options to personalise your alerts even more:
Delay alerts on silence: alerts that happened in the time period when your alerts were silenced will be automatically sent after that period ends.
Discard similars: with this option, you can remove the same mention appearing more than once in the alert (e.g. retweets of the same post).
Snooze: pausing the alert
Reached limit Limit per hour override limits the number of alerts you receive per hour. For example, the option is set to 5 max alerts per hour. It is possible to determine the number of alerts to 5, 10, 25, 50, 75, and 100 per hour, or choose the option Unlimited, with which you’ll receive the real number of alerts per hour, no matter the number.
When setting up everything, click on the Create new Alert button.
Now, you’ll go back to the main Alerts page, and you’ll be able to see the alert you created. Here, you can edit, duplicate or remove the alert. Also, you can schedule alerts for your colleagues by clicking on the upper right corner, as shown in the picture below.