Having the right information at the right time is pure gold, especially with the ever-changing business landscape. Now, imagine how priceless it is to be the first one to know.

Luckily, Mediatoolkit enables you to get real-time notifications whenever your brand is mentioned anywhere online. In this article, you’ll learn how to enable alerts and receive them via email, mobile push notifications, or Slack.

Let’s begin!

Access alerts from the menu bar at the top of the page.

To start off, you’ll want to:

  1. Choose which user in the organization will receive alerts.

  2. Create new alerts by clicking on Add new Alert

This is what the interface for creating alerts looks like.

The first step in creating your Alerts is to choose the folder and topic for which you want to receive alerts.

The next step is to choose whether you want to receive alerts on your email, Slack*, as an HTTP post at a specific site (you need to add a URL link to the page) or through your mobile app.

*If you haven’t set it up already, integrate your Slack account with your Mediatoolkit account to use this option.

You can silence your alerts in desired time frames by clicking on one of the silent options.

If you don’t want to receive alerts during work hours, you can set that up by clicking on At the specific time of day.

If you want to customize your alerts, click on Custom and pick the time frame that suits you.

At the very end of setting up your alerts, it is possible to additionally refine your alerts:

  • Delay alerts on silence: alerts that happened in the time period when your alerts were silenced will be automatically sent after that period ends.

  • Discard similars: with this option you can remove the same mention appearing more than once in the alert (e.g. retweets of the same post).

  • Snooze: pausing the alert.

Limit per hour override limits the number of alerts that you receive per hour. For example, if you look at the picture above, the option is set to 5 max alerts per hour.

It is possible to limit the number of alerts to 5, 10, 25, 50, 75, and 100 per hour, or choose the option Unlimited with which you’ll receive the real number of alerts per hour, no matter the number.

After you click on Create new alert, you’ll start receiving alerts. You can edit the alerts, duplicate them or remove them at any time.

Check out this video for more information on how to create alerts:

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